Kloud delivers infrastructure reforms for one of SA’s largest privately-owned companies

Kloud Case Study: Cavpower

Industry

Mining Industry and Civil Construction Industry

Organisation size

600

Solution

Kloud was engaged by Cavpower to deliver support around a range of desktop and server reforms.

Services

Cloud Infrastructure

Customer Overview

Cavpower is one of South Australia’s largest privately-owned companies and has been the dealer for the supply, service and maintenance of Caterpillar equipment in SA and Broken Hill since 1972.

Cavpower provides equipment sales and product support to the mining, quarry, local government, building/heavy construction, power generation, industrial services, petroleum, road transport, waste management, forestry and marine industries.

Business Situation

Cavpower was experiencing complexity with their on-premises environment due to time consuming maintenance and upkeep of physical datacentre base infrastructure.

Cavpower needed to purchase computing hardware to meet peak demand and access additional expertise to support this complex environment.

In addition, facilitating high availability and disaster recovery functionality on-premise was complex and expensive.

Kloud (A Telstra Company)'s detailed approach allowed us to identify all of the potential issues before embarking on a high risk project that would impact every user in the business. Their collaborative style and flexible approach to project management allowed for a seamless integration of the project into our day to day operations with minimal disruption. We forecast a long and successful partnership with Kloud. - Joanne Jones, Manager Operations Support, Cavpower

Solution

As Cavpower’s server and storage infrastructure were aging, Telstra worked with Cavpower to review and plan adoption of cloud-based solutions to meet the business requirements. This included:

  • Office 365 for collaboration
  • Express Route for robust, low latency connectivity to Azure
  • Utilising Azure as core compute, storage and application services platform

The local Microsoft team assisted the customer to package their licensing requirements into a Microsoft Enterprise Agreement.

Together with our Managed Services to monitor, manage, support and enhance the Cavpower ICT environment, this solution provides Cavpower with a robust platform for collaboration and a hybrid on-premises cloud datacentre.

The Azure solution included design, implementation and ongoing management of the following:

  • Azure AD
  • Express Route
  • Azure Networking
  • Azure IaaS
  • Azure Backup
  • Azure File
  • Sync Azure Files

As Telstra has been a long-term Managed Service partner with Cavpower, our onsite technical team was invaluable in working with the assigned additional project personnel. This ensured that business requirements were well understood, and requisite Changes were well planned, executed and reviewed post implementation.

Having strong knowledge of Cavpower’s application layer was important in planning and executing seamless transition of workloads to the Cloud. This process continues as Cavpower moves additional workloads to the Cloud.

Benefits

This solution demonstrates an industrial mid-market customer adopting cloud technologies from local collaboration workloads through to file storage and application delivery.

Key business outcomes that this solution provide:

  • The ability for Cavpower to adopt a true “pay as you go” computing platform rather than having to invest in physical infrastructure to meet peak load
  • The collaboration platform provided by Office 365 has already been expanded to enhance internal documentation management and publishing using SharePoint online
  • A reduction in operational expenses which provided for a compelling managed service extension for an additional 2 years

It is anticipated that the organisation will soon be able to shut down their secondary DR datacentre facility and in-house tape backup solution as Telstra completes building a full DR capability in Azure.

Telstra continues to work with Cavpower to adopt a “Cloud first” mantra for ICT services.

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